FAQs

Common Questions About Our Testing Services

Below are answers to common questions about our DNA, drug, and alcohol testing services. If you need additional information, our team is available

General FAQs

1. What services does DNA Med Services offer?
DNA Med Services specializes in providing reliable DNA, drug, and alcohol testing services. We cater to personal, legal, and workplace needs with services such as paternity testing, ancestry and relationship DNA testing, DOT-compliant drug and alcohol screenings, and more.
2. Who can benefit from your services?
Our services are designed for a wide range of clients, including individuals seeking personal or legal testing, employers needing workplace testing, attorneys requiring court-admissible results, and medical professionals seeking additional diagnostic insights.
3. Are your tests confidential?
Yes, all tests conducted by DNA Med Services are 100% confidential. We adhere to strict privacy standards, ensuring that your personal information and results are securely handled and shared only with authorized parties.

DNA Testing FAQs

4. What types of DNA tests do you offer?
We provide a variety of DNA tests, including:
 
• Paternity and maternity tests
• Sibling, grandparent, and other relationship tests
• Ancestry and ethnicity DNA testing
• Genetic predisposition and wellness testing
5. How accurate are your DNA tests?
Our DNA tests are highly accurate, with results based on state-of-the-art laboratory techniques. Paternity tests, for example, are 99.99% accurate in confirming relationships.
6. Are your DNA test results admissible in court?
Yes, we offer court-admissible DNA testing. These tests follow strict chain-of-custody protocols to ensure results are legally defensible.
7. How long does it take to receive DNA test results?
Turnaround times vary depending on the type of test, but most DNA test results are available within 3-7 business days. Expedited services may also be available upon request.

Drug & Alcohol Testing

8. What types of drug and alcohol tests do you provide?

We offer a range of testing methods, including:

  • Urine drug testing
  • Hair follicle testing
  • Saliva testing
  • Breath alcohol testing
  • DOT-compliant drug and alcohol screenings
9. Do you offer DOT-compliant testing?

Yes, we are fully compliant with Department of Transportation (DOT) regulations and offer testing services tailored to DOT requirements for employers and employees.

10. How quickly can results be provided?

Results for most drug and alcohol tests are available within 24-48 hours, depending on the test type. Some instant test options are also available.

11. Do you offer on-site testing for businesses?

Yes, we provide on-site testing services for businesses, including random and pre-employment screenings. This service minimizes workplace disruption and ensures a seamless testing process.

Booking & Process

12. How do I schedule an appointment?

Appointments can be scheduled by calling us directly, sending an email, or provide your information through our website.

13. Do you accept walk-ins?

No, we do not accept walk-ins. However, we recommend making an appointment to ensure a smooth and timely experience.

14. What should I bring to my appointment?

Please bring a valid government-issued photo ID and any relevant documentation, such as legal paperwork or a test request form from your employer or attorney.

15. What is the testing process like?
  • DNA Testing: A painless sample (usually a cheek swab) is collected and sent to the lab.
  • Drug & Alcohol Testing: Depending on the test type, samples may include urine, hair, saliva, or breath. The process is quick, secure, and non-invasive.

Pricing & Payment

16. How much do your services cost?
Pricing varies based on the test type and requirements. Please contact us for a detailed quote or to discuss your specific needs.
17. Do you accept insurance?
Most DNA and drug testing services are not covered by insurance. However, we can provide documentation for you to submit to your insurance company, if applicable.
18. What payment methods do you accept?
We accept major credit cards, and debit cards. Payment is typically required at the time of service.

Results

19. How will I receive my results?

Results are delivered securely via email, or mail, depending on your preference and the type of test.

20. What if I have questions about my results?

Our team is available to address any questions or concerns you may have about your test results. We can provide follow-up consultations or additional resources as needed.

Policies & Certifications

21. Are your tests certified and compliant with regulations?
Yes, we work with certified laboratories and adhere to strict industry standards, including AABB, CLIA, and SAMHSA guidelines, where applicable.
22. What is your refund policy?
Refunds are not typically provided once testing has been completed. However, if you need to cancel or reschedule an appointment, please contact us 24 hours in advance to discuss your options.